Privacy Policy


This webpage sets out when and how we use your personal information that you or others provide to us.


We are ScreenMe Scientific Ltd a private limited company (registered with number 11794545). Our registered address is at Unit 3 Hampstead Gate, 1A Frognal, London NW3 6AL. Our main trading address is Unit 3 Hampstead Gate, 1A Frognal, London NW3 6AL

2.1. When you purchase products from our website

When you purchase goods from our website, we will use your personal information to complete your purchase. The details we collect from you will include your name, address, email address, phone number and payment details. To complete your purchase, we share your personal information with our subcontractors who are involved in the purchase process, such as payment providers, as well as credit reference agencies who we use to assess fraud, credit and/or security risks. We need to process your personal information in this way to enter into and perform the contract for the item you have purchased from us. We need to process your personal information in this way to enter into and perform the contract for the item you have purchased from us.

2.2. When you phone us or use our website chat service

When you phone us or contact us by email with general queries, we may also handle your personal information (your name, contact details and the other details you provide to us) in order to provide the customer services you have asked us to. This could be when you ask us to provide more information about ScreenMe and the services which we offer or explain how our product works and give you further information. We rely on your consent to handle your personal information in this way. If you do not provide us with the personal information we request from you for customer services purposes, we may not be able to fully answer your queries.

2.3. When you have provided a sample using one of our testing kits:

When you provide a sample using our testing kits we will handle that sample in order to provide the service to you. We do this so we can fulfil our contract to you. The results and analysis of this sample may well be anonymised by us so we can use that information, in an anonymised format for future use, both commercially and to improve our understanding. We may have to share some personal information about you to our carefully selected partners who undertake the testing and analysis on our behalf – if we do this, we will have in place contractual relationships to ensure the security of your personal data and also that both us and our partners comply with all applicable data protection legislation. The results, with no personal data attached to them, do not constitute personal data as without identifiers we cannot use the results to identify a single living person and therefore fall outside of the scope of this policy.

2.4. When you have expressed an interest in ScreenMe:

This section applies if you have opted in to receive marketing communications from us. We will handle your personal information (such as your name, email address, postal address, telephone number and sector preferences) to provide you with marketing communications in line with any preferences you have told us about. When we send you marketing emails because you have opted-in to receive them, we rely on your consent to contact you for marketing purposes. Every email we send to you for marketing purposes will also contain instructions on how to unsubscribe from receiving them. You are not under any obligation to provide us with your personal data for marketing purposes. You can tell us that you do not want your personal information to be processed in this way at any time by contacting us at [email protected] or, where relevant, by following the unsubscribe link shown in every marketing communication you receive from us.

2.5. To make our site better:

We will also use your personal information to provide you with a more effective user experience (such as by displaying content we think you will be interested in). Our use of your information in this way means that your experience of our site will be more tailored to you, and that the content you see on our site may differ from someone accessing the same site with a different history or browsing habits. We will also use your personal information for the purposes of making our site more secure, and to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes. We process your data for this reason because we have a legitimate interest to provide you with the best experience we can, and to ensure that our site is kept secure. You can prevent us from using your personal information in this way by using the ‘do not track’ functionality in your internet browser. If you enable do not track functionality, our site may be less tailored to your needs and preferences.

3. If our business is sold:
3.1 We will transfer your personal information to a third party:

• if we sell or buy any business or assets, we will provide your personal information to the buyer (but only to the extent we need to, and always in accordance with data protection legislation); or • if ScreenMe Scientific Ltd or the majority of its assets are acquired by somebody else, in which case the personal information held by ScreenMe Scientific Ltd will be transferred to the buyer.
We process your personal information for this purpose because we have a legitimate interest to ensure our business can be continued by the buyer. If you object to our use of your personal information in this way, the buyer of our business may not be able to provide services to you. In some circumstances we may also need to share your personal information if we are under a duty to disclose or share it to comply with a legal obligation.

4.1. Information we collect about you: When you visit our site we will automatically collect the following information:

• technical information, including the Internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, screen resolution, operating system and platform; and • information about your visit, including the full Uniform Resource Locators, clickstream to, through and from our site (including date and time), page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs) and methods used to browse away from the page.

4.2 Information we receive from other sources:

We are also working closely with third party advertising networks, analytics providers, hosting providers and search information providers from whom we may also receive general aggregated anonymous information about you.
We will combine the information you provide to us with information we collect about you.


Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. We only use (and store) non-essential cookies on your computer’s browser or hard drive if you provide your consent.

__cfduidUsed by the content network, Cloudflare, to identify trusted web traffic.
resolutionDetermines which device is used by the visitor – This allow s the website to adjust to the optimal resolution for that specific device.
-gahelp website owner understand how their visitors engage with their properties and report site usage statistics without personally identifying individual visitors

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, which we do not have any control over. These cookies are likely to be analytical/performance cookies or targeting cookies.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.


We are based within the European Economic Area (EEA) however some of our suppliers may be based outside of the EEA so our processing of your personal information will involve a transfer of data outside of the EEA. Whenever we transfer your personal information outside of the EEA, we ensure it is protected by making sure at least one of the following safeguards is in place: • by transferring your personal information to a country that has been deemed to provide an adequate level of protection by the European Commission; • by using specific contracts approved by the European Commission which give your personal information the same protection it has • where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US.
To keep this privacy policy as short and easy to understand as possible, we have not set out the specific circumstances when each of these protection measures are used. You can contact us at [email protected] for the details as to how we protect specific transfer of your data. All information you provide to us is stored on our secure servers or those of our third party data storage providers.


We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or legal requirements To determine the appropriate retention period for the personal information we hold, we consider the amount, nature and sensitivity of the personal information, the risk of harm from unauthorised use or disclosure of your personal information, the reasons why we handle your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements. In some circumstances, for example the generic, non-identifiable, results (such as vitamin levels) of any sample which is analysed we may anonymise your personal data so that it can no longer be associated with you for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.


We only use your data in accordance with this Privacy Policy. If we share your personal data with any third party who we partner with or engage, that third party will only legally be able to use it for the purpose of providing services to us and feeding your results back to you. We always try to make sure that the third parties we partner with or engage with and where we share your personal data with follow equivalent privacy and security procedures to our own to protect your information, and comply with the relevant and applicable data protection legislation. There may be other times, where we may anonymise and aggregate your data, and results from the services, to create health reports and statistics. This may be used for marketing or shared with third parties for purposes of academic research.


You have the right to object to us handling your personal information when:
• we are handling your personal information based on our legitimate interests (as described in the “How do you use my data” section above). If you ask us to stop handling your personal information in this way, we will stop unless we can show you that we have compelling grounds as to why our use of your personal information should continue; or • for marketing purposes. If you ask us to stop handling your personal information on this basis, we will stop.


You have various rights under the data protection laws, which you can exercise by contacting us. The easiest way to do this is by email at [email protected]

4.9. Right of access

You are entitled receive confirmation as to whether your personal information is being processed by us, as well as various other information relating to our use of your personal information. You also have the right to access your personal information which we are handling. Right to rectification You have the right to require us to rectify any inaccurate personal information we hold about you. You also have the right to have incomplete personal information we hold about you completed, by providing a supplementary statement to us.

4.10. Right to restriction

You can restrict our processing of your personal information where: • you think we hold inaccurate personal information about you; • our handling of your personal information breaks the law, but you do not want us to delete it; • we no longer need to process your personal information, but you want us to keep it for legal reasons; or • where we are handling your personal information because we have a legitimate interest (as described in the “How We Use Your Data” section above, and are in the process of objecting to this use of your personal information.
Where you exercise your right to restrict us from using your personal information, we will then only process your personal information when you agree, except for storage purposes and to handle legal claims.

4.11. Right to data portability

You have the right to receive your personal information in a structured, standard machine readable format and to send this to another organisation controlling your personal information. This right only applies to your personal information we are handling because you consented to us using it or because there is a contract in place between us.

4.12. Right to erasure

You have the right to require us to erase your personal information which we are handling in the following circumstances:
• where we no longer need to use your personal information for the reasons we told you we collected it for; • where we needed your consent to use your personal information, you have withdrawn your consent and there is no other lawful way we can continue to use your personal information; • when you object to our use of your personal information and we have no compelling reason to carry on handling it; • if our handling of your personal information has broken the law; and • when we must erase your personal information to comply with a law we are subject to.

4.13. Right to complain

You have the right to lodge a complaint with the Information Commissioner’s Office, the supervisory authority for data protection issues in England and Wales.


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to [email protected]. This privacy policy was last updated on January 2020.


Our site may, from time to time, contain links to and from the websites of our partner networks and affiliates. Our site connects you to different websites. If you follow a link to any of these websites or use our services, please note that you have left our site and these websites have their own privacy policies. We do not accept any responsibility or liability for these policies or websites. Please check their policies before you submit any personal information to these websites.


Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail or post. Please check back frequently to see any updates or changes to our privacy policy.